Privacy Policy
Questly ("we," "us," "our") is built and operated by the Questly team. We respect your privacy and only collect what we need to make the app work. This policy explains what we collect, why, how we use it, and the choices you have.
1. Information we collect
1.1 Account information
When you create a Questly account we collect your email address, display name, date of birth, and (optionally) a profile photo and bio. Date of birth is used to confirm age and is never shown to other users.
1.2 Content you create
We store the lists you build, reviews you write, scores you give, games you've added, and comments you post. Public content (lists set to public, public reviews) is visible to other users. Private content is visible only to you.
1.3 Sign-in providers
If you sign in with Google or Discord, we receive your email address and a stable account identifier from that provider. We don't receive your password or contacts.
1.4 Technical information
When the app makes requests to our servers we automatically log technical details (IP address, device model, OS version, app version, timestamps, request paths). This is used to operate the service, debug errors, and protect against abuse. Logs are retained for up to 30 days.
1.5 Newsletter signups
If you give us your email on the Questly website to be notified at launch, we store that email and the date you signed up. We use it only to email you about the launch. You can unsubscribe at any time using the link in any email we send.
2. What we don't collect
- We do not sell your data to anyone.
- We do not track you across other apps or websites.
- We do not use third-party advertising trackers in the app.
- We do not access your contacts, photos, or microphone without an explicit prompt for a specific feature.
3. How we use your information
- To create and maintain your account.
- To show you recommendations based on what you've swiped, scored, and listed.
- To display public profiles, lists, and reviews to other Questly users.
- To send transactional email (account verification, password reset, confirmations).
- To send the one-time launch announcement to anyone on the newsletter list.
- To diagnose bugs and protect against abuse.
4. Sharing
We share data with a limited set of service providers strictly to operate the service: our cloud hosting provider, our email delivery provider (currently Gmail SMTP for transactional mail), and third-party authentication providers (Google, Discord) if you choose to sign in with them. These providers process data on our behalf under their own privacy policies.
We will disclose information when required by valid legal process, or to protect the rights, property, or safety of Questly, our users, or the public.
5. Data retention
- Account data: kept while your account is active.
- Deleted accounts: personal data is removed within 30 days of deletion.
- Newsletter signups: kept until you unsubscribe or we send the launch email, after which we delete the list.
- Server logs: up to 30 days.
- Backups: rolling 30-day window for disaster recovery.
6. Your rights
You can access, correct, export, or delete your data at any time. The fastest way is in the app: Settings → Account. You can also email support@questly.games and we'll handle it within a reasonable timeframe (and within any statutory deadlines that apply to you).
Depending on where you live, you may have additional rights under the GDPR, the UK GDPR, the CCPA, or other local laws. We honour all of them.
7. Children
Questly is not directed at children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact support@questly.games and we'll delete it.
8. Security
We use industry-standard measures to protect your data: TLS in transit, encrypted storage at rest, hashed passwords, and access controls on our infrastructure. No system is 100% secure, but we treat our users' data as if it were our own.
9. International transfers
Questly servers and service providers may be located in countries different from yours. By using Questly, you consent to the transfer of your information to those countries, subject to applicable safeguards.
10. Changes to this policy
When we change this policy materially, we'll update the "Last updated" date and — for significant changes — notify you in-app or by email. Continued use of Questly after a change means you accept the updated policy.
11. Contact
Questions about privacy can be sent to support@questly.games.