Get help with Questly
Need a hand with your account, found a bug, or have feedback on a feature? You're in the right place. The fastest way to reach us is by email — every message is read by a real human on the Questly team.
Contact us
When emailing about a bug, please include the device you're on (e.g. iPhone 15, iOS 17.4), the version of the app, and a quick description of what happened — it helps us reproduce the issue and ship a fix faster.
Frequently asked questions
When is Questly launching?
We're in the final stretch of internal testing. Drop your email on the homepage and we'll send one note the day Questly hits the App Store and Play Store — no spam in the meantime.
Which platforms is Questly available on?
Questly is launching on iOS and Android. A read-only web view of public profiles and lists will follow after launch. The full app experience lives on mobile.
Is Questly free?
Yes — Questly is free to download and use. Optional Questly Pro adds premium features like themes, extra slots, and visibility tools. There are no ads.
How do I delete my account?
Open the app, go to Settings → Account → Delete account. Your profile and personal data are removed within 30 days. If you'd prefer to do this by email, write to support@questly.games from the email address on the account.
How do you decide what to recommend?
Recommendations are based on the games you've swiped on, the scores you've given, and the lists you've built. We do not buy or sell behaviour data with third parties, and we don't track you across other apps or websites.
I found a game with the wrong details — how do I report it?
Tap the three-dot menu on the game page and choose "Report incorrect data," or email support@questly.games with the game name and the field that's off. We pull from public databases and corrections roll out quickly.
I'm a press contact / want to talk about a partnership.
Please reach out at business@questly.games and we'll get back to you as soon as we can.